aggregate all hotel communication channels into one common platform, free agents from repetitive tasks, and appreciate a 24/7 available assistance to answer customer requests.
quick text is a platform that allows hotel agents to manage all guest communications (SMS, Facebook Messenger, live chat, etc.) in one single platform.
quick text also includes Zoe; a smart AI-powered chatbot available 24/7 and connected to the hotel PMS. Zoe can handle up to 80% of customer interactions, from asking for hotel facilities to booking rooms.
77% of reception agents tasks are handled by the chatbots
10 conversations volume
70 hotels trusted Zoe