our strong point is that we expertise in various business sectors such as government, telecommunication, insurance, banking and hotels, is our strong point.
whatever your core business is, our dedicated team puts at your disposal its expertise in the development of highly customizable intelligent chatbots.
combined with machine learning algorithms that are focused on predictions and recommendations, our chatbots form the ideal solution to increase your income.
we create customizable bots scenarios in multilingual and multi-channels with the aim of meeting your requirements
At Satoripop we help you use your data legacy to optimise your resources and increase your revenue
the first step in our process is collecting data from all customer communication channels. This includes facebook pages, Live chat, FAQ. We also schedule workshops with them to define all the scenarios where the bot has an added value. This data is used as a base for the next step
the data being collected, we need to clean it and to filter the useful messages and requests that can be used as a chatbots scenarios. The goal in this step is to validate with the customer the most valuable bot scenarios
the most important step of the process. Here we create the chatbot user experience. Conversations must be as humanizable as possible so that the end user does not feel insane during the conversation. In this step we also define the channels that the chatbot will be deployed to.
this is the technical step. Here we implement the logic behind every Scenario and Dialog of the bot, including calling business information system and other third party applications. In the same time, we work on the bot training by alimenting the NLU algorithm with the data cleaned in the early steps
the training continues even after deploying the chatbot on production. The questions and requests coming from end users are helphful in the bot training, so we use them to optimize the chatbot and minimize the misunderstanding risk
Quicktext is an easy, fast and profitable customer communication platform. A central SaaS solution that responds to customers 24/7 in multiple languages, removes obstacles to hotel booking, increases live sales and boosts additional revenue per room.case study